Terms & Conditions

The website https://uk.riiffsperfumes.com/ (the “Website”) is owned and/or run by Riiffs Parfums (“Riiffs Parfums /we/us”), and a courier partner handles delivery services. You can reach us at 07438386638 or info@fragrancecouture.uk. if you have any queries about the Website, these terms and conditions, or, in the unlikely event that you have any complaints about any items you have bought from the Website or through any Applications (as described below).

 

In case of any disputes, the law applicable would be based on the UK Governing Law.

 

 

Your use of and access to the Website and any other website or application that allows you to place an order with Riiffs Parfums for any products and services (such websites and applications being the “Applications” for these Terms) includes all orders submitted by you for any products or services made available by us for purchase over the Website and/or Applications. These terms and conditions, along with any other policies referred to in these terms and conditions (including any policies or documents to which a link is provided from these terms and conditions) (together with the “Terms”) must be followed. When references to “Website” are made in these Terms, they shall, when appropriate, also relate to Applications. We thus encourage you to carefully read these Terms and to keep or print a copy of these Terms and Conditions for future reference. By using this Website and/or the Applications, you agree to these Terms and Conditions. You must stop using and gaining access to this Website and its Applications right away if you disagree with these Terms. The Terms are subject to updating and modification from time to time. Modifications take effect immediately upon posting of the modified terms on the applicable Application or Website. Please be aware that not every option on our website may be accessible through a mobile device on any Application or website.

 

Please note that these Terms do not affect your statutory rights as a consumer.

 

• This website: https://uk.riiffsperfumes.com/ will not transact with or offer any goods or services to any OFAC-sanctioned nations in accordance with UK legislation.

• You guarantee that the information you submit on the website throughout the REGISTER process is true, correct, and free of all errors. You also promise to keep our customer support staff informed of any updates to the information you submit.

• Without providing you with prior notice and without incurring any liability, we reserve the right to alter, remove, or suspend access to the Website (in whole or in part, permanently or temporarily).

• Visa and MasterCard credit/debit cards, in the displayed currency, are accepted for online payments. The information on the Customers ID (Card holder’s ID) should precisely match the credit card used to complete the transaction if “Credit Card Online” is chosen as the payment option.

• Links to other websites or resources (referred to as “Linked Websites”) may be found on the website. Riiffs Parfums disclaims all liability regarding the content of Linked Websites, including (without limitation) any goods or services available from such Linked Websites, other advertising or content on such Linked Websites, and the use of your personal information by such Linked Websites. You acknowledge that https://uk.riiffsperfumes.com/ has no control over the content of Linked Websites. You further agree that Riiffs Parfums is not responsible for the availability of the Linked Websites. Moreover, Riiffs Parfums disclaims all liability for any offence, harm, or loss resulting from or related to the use of any Linked Websites or the material on them.

• In its sole discretion, Riiffs Parfums reserves the right to refuse you access to the Website at any time.

• The developer or service provider of the Riiffs Parfums Website may upload materials for publication on the website; such materials shall be deemed non-proprietary and non-confidential, and we shall be free to use, copy, distribute, reproduce, exploit, modify, alter, and/or disclose to third parties for any purpose. In addition, we reserve the right to reveal your name to any third party alleging that anything uploaded or displayed on our website by the Riiffs Parfums website developer violates their intellectual property rights or privacy rights.

• You hereby agree to be responsible to Riiffs Parfums for and indemnify Riiffs Parfums and keep Riiffs Parfums indemnified against all COSTS, damages, expenses, losses, and liabilities incurred and/or suffered by Riiffs Parfums as a result of any claim relating to your use of the Website. Riiffs Parfums shall not be liable to you or any third party for the accuracy or content of any materials posted by Riiffs Parfums Website Developer or any other user of the Website.

 

 

• Nothing on this website constitutes an offer or a unilateral contract; rather, it is only an invitation to treat. You acknowledge that the items specified in your order (the “Products”) are an offer to buy from us under the terms stated in your order. We have the right to accept or reject any orders you submit. We are under no obligation to you if, at our sole discretion, we decide not to accept your order for any reason. Some situations in which we could reject your order include the following:

•If products are shown on the Website but are not available or are incorrectly priced or otherwise incorrectly described

•If you order multiple quantities of a single product to be shipped to separate customers or delivery addresses

•If shipping restrictions may apply to a product; or

•If the delivery address you provide is the address of an organisation or person offering goods forwarding services.

•If we are unable to obtain authorization of your payment.

 

• We will email you an order acknowledgment as soon as we receive your order, together with information on the products you bought from us and any delivery services (referred to as “Delivery Services”) you requested from Riifss Parfums. Please be aware that this email does not constitute an acceptance of your order; rather, it is only an acknowledgement that we have received it. A shipping confirmation email confirming that your order has been approved will be sent to you by Riiffs Parfums.

• Order acceptance results in the creation of (a) a sales order for the products and (b) a delivery service order between us and you. In the case that Riiffs Parfums teamed up with a shipping business to deliver the merchandise to the final consumer, we have emailed you to confirm that the merchandise has been shipped via courier (“Dispatch Confirmation”). Shipping Destinations, Weight, Cost, and Delivery Times provide further details.

 

• When completing your first order, you could be asked to REGISTER with us and fill out certain mandatory details on an order form. To enable you to access specific portions of the website, such as the My Account section, we may give you identification, ask you to use it, or require you to use it. You agree to follow our security guidelines and/or recommendations, and you will notify us right once if you discover or suspect any unauthorised use of the Secure Access or if it is made available to an unauthorised person. If, in our reasonable view, such action is required for protecting the Website, we may suspend your access to the Website without LIABILITY to you, without affecting our other rights and remedies.

 

• You will have the opportunity to verify the total cost of your order, make any necessary corrections to your input, and evaluate your choices before submitting your order.

 

• Orders with an incorrect delivery address provided by you will not be accepted. We have the right to cancel any order that we accept and notify you by phone or email if we later learn that the delivery address provided is incorrect or does not correspond with the services being ordered.

 

• The prices listed for all Products on the Website only apply to the Products. Learn more about delivery times, weight, costs, and shipping destinations.

• Riiffs Parfums retains the right to alter the prices of any products featured on the website at any time and without prior notice; however, these modifications will not impact products for which you have already received a dispatch confirmation.

• When you spend more than 100 GBP, get free delivery. Your item will arrive in two to three working days. For further information and specifics, visit our page on shipping regulations.

 

• The purchase price of the Products (which you pay to us) plus any applicable shipping fees will constitute the entire cost of your order.

• Please take note that the payment CURRENCY listed in our Payment section for the nation of your chosen shipping destination is the one we accept.

• You attest that the credit/debit card or payment method being used is yours and that all the information you have given us about it—including, but not limited to, your name and address—is true, complete, and accurate. You further attest to the validity of the credit/debit card and the accuracy of the payment information entered. The card issuer or supplier of the payment method may conduct validation checks and need authorization from all credit/debit cards and payment account holders. We will not accept your order, we will not be responsible for any delays or non-delivery, and we are not required to notify you of the reason for the denial if the issuer of your card or payment method declines to authorise payment.

• If we process your credit/debit card payment or another way of payment by your order, we are not liable for any fees or other amounts that may be assessed by your card issuer, bank, or payment method provider.

• The final price can be charged in the currency of your card or account if your credit/debit card or method of payment is not in the same currency as the purchase you indicated on the website. We are not liable for any costs, expenses, charges, or other liabilities that you may incur or suffer as a result of your card issuer or payment method provider charging you in a currency other than the currency of your purchase as displayed on the Website. This is because your card issuer, bank, or payment method provider calculates and charges this final price.

 

• We retain the right to issue or make accessible electronic invoices in cases where we want to do so or are obliged to do so by relevant legislation. By accepting this form of INVOICING, you consent to its use.

 

• Your order will be processed by us to ship by the estimated delivery times listed at Shipping Destinations, Weight, Costs, and Delivery Times once you have chosen your preferred delivery method from those available for your chosen shipping destination and provided your order has been accepted by us. Kindly review the shipping limitations before completing an order. Orders that are received on a non-working day—that is, any day that the banks are open for business in the United Kingdom that is not a Friday or a Saturday—or after any designated “cut off” or “last order” hour will be processed on the next working day. The date the order was processed will be used to calculate the estimated delivery timings.

• A courier partner will get in touch with you throughout the ordering process to arrange for the delivery of the items. You will receive multiple email confirmations with your purchase after placing an order. Please take notice that references to shipping, express courier, shipment and handling, and any other similar terminology of the services provided by the courier partner concerning each of these and any other similar email confirmations.

• Delivery data, including Contact Number, Location Address, and Customer Name, shall be kept on file for delivery needs. There won’t be any further storage of personally identifying information.

 

• If you would want to return or cancel any products, you may only do so following our policy on returns and cancellations. The laws governing distance selling and e-commerce in the region where the goods are being sent (collectively, “Regulations”) are unaffected by this returns and cancellation policy.

• If you return a product under the regulations, we’ll give you a complete refund; but, if you’ve already received the product, you’ll need to pay for the return shipping, unless our Returns & Cancellation policy specifies otherwise.

 

• When you order a product that has a minimum age requirement, you are certifying that you are of the legal age. We have the right to cancel your order if we have reason to think that you do not have legal authority to order a Product.